We’re so happy you’re here! At C2Z Pressed Inc., we specialize in fun, creative, and quality craft supplies, including UV DTF transfers, cup wraps, badge reels, custom accessories, and more!
Your satisfaction matters to us, and we’re committed to making your shopping experience easy, enjoyable, and stress-free.
๐ Contact Us:
Have a question about a product, an existing order, or a custom request? We’re happy to help!
You can contact our customer service team through any of the following methods:
๐ง Email: [email protected]
๐ฑ TikTok DM: @c2zpressedinc
๐ Website: Use our website’s contact form.
Customer Service Hours:
Monday–Friday | 9:00 AM – 7:00 PM (Central Time)
We strive to respond to all inquiries within 24–48 business hours. Messages received outside business hours, on weekends, or on holidays will be addressed during our next business day.
Order Processing Information:
- Order Processing Time: 1–4 business days before shipping.
- Orders are processed in the order received.
- Processing times exclude weekends and holidays.
- Custom or large orders may require additional processing time.
- Shipping costs are calculated at checkout.
- Tracking information will be provided when available.
- Please double-check your shipping address before completing your purchase.
Please Note: Our 1–4 business day processing time does not include shipping transit time. Delivery times vary depending on the shipping carrier and destination.
Once your package has been accepted by USPS, C2Z Pressed Inc. is not responsible for carrier delays, lost packages, or delivery issues caused by the carrier. However, please contact us if you need assistance locating your package.
๐๏ธ Returns, Refunds & Exchanges:
Due to the nature of our products, all sales are final, except where otherwise required by applicable law.
We do not accept returns, refunds, or exchanges for:
- Customer ordering errors
- Incorrect sizes or designs selected by the customer
- Improper application or installation
- Damage caused by misuse
- Change of mind after purchasing
Received an incorrect or damaged item?
Please contact us promptly at [email protected] with your order number and clear photos of the item and packaging so we can review the issue and determine an appropriate resolution.
Application Instuctions:
For the best results and longest-lasting designs:
- Apply transfers to clean, smooth, and completely dry surfaces.
- Follow the application instructions carefully.
- Hand washing is recommended for decorated drinkware.
- Avoid soaking decorated items.
- Do not microwave or place decorated items in the dishwasher.
- Once applied, UV DTF transfers cannot be repositioned.
C2Z Pressed Inc. is not responsible for application errors or damage caused by improper installation or care.
๐ Incorrect Shipping Addresses:
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an address error, please contact us immediately before your order ships.
If a package is returned due to an incorrect or incomplete address, additional shipping fees will apply before the order can be resent.
We cannot guarantee address changes once an order has been processed or shipped.